An inner city teacher in St. Louis stayed after school to help a student, even though her superiors warned her to leave the building for her own safety, once classes were dismissed. A stranger entered the room and demanded she take off her clothes. This incident happened, though it had a better outcome than you might expect. So did the following: A metropolitan police officer arrested a man at a housing project, only to exit the building to find an angry mob of sixty people surrounding his car, demanding that he let the man go. Both the teacher and policeman had recently been trained in Nonviolent Communication (NVC), and both escaped with their lives. Their secret weapon? They engaged the people who were ready to act on their violent urges in a conversational process that diffused the danger. The teacher escaped her rapist and the policeman calmed the crowd. Both incidents are recounted by Marshall Rosenberg in his book, Nonviolent Communication, A Language for Life....read more
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